Russia’s First Conference on Patient-Centered and Trauma-Informed Medicine

Human Touch Medicine
The Clinic of The Future is Already Here
19 October 2026 · Moscow

PROGRAM REGISTER NOW
When medicine becomes the art of caring for people
Join the leaders defining
the new standard of medicine in Russia.

  • Key Focus —
    Human-Driven Medicine

    To preserve and amplify the human dimension in the age of digitalization and AI - transforming it into a core competitive advantage and a pillar of long-term sustainability.

  • Leading Experts and Practical Case Studies

    Clinicians, executives, and researchers from Russia, Europe, and the United States. Real implementation cases, proven models of high-performing clinics, and practical tools you can start using right away.

  • A Premium Space for High-Level Networking

    A place to meet partners, exchange insights, and build a coalition of clinics that are shaping a new culture of care and trust in medicine.

Who should attend

We invite those who are shaping the future of medicine by uniting professionalism, sustainable success, and the core values of care, trust, and leadership.

Owners of private medical businesses

You will learn how patient-centered and trauma-informed approaches influence patient trust, brand reputation, and key financial metrics. This is a place where not abstract values but concrete business solutions are discussed — the ones already working in next-generation clinics.

Clinic leaders and medical doctors

For those who want to stay effective without losing the human dimension of the profession. You’ll gain tools to reduce emotional strain, increase patient engagement, and improve the quality of teamwork. Human Touch Medicine is about helping the physician be heard - and the patient feel genuinely cared for.

Healthcare industry partners

For companies operating in the healthcare sector.
This conference gives you direct access to a vibrant community of leaders in private medicine. It is a place to present your solutions to key decision-makers, find strategic partners, understand real market priorities, and build relationships founded on trust.

Why this event is worth attending?

Why this matters now?

  • Market landscape

    63% of premium-segment patients choose a clinic based on the quality of service, not just the qualifications of its physicians.

  • Global trends

    In the United States and Europe, trauma-informed care has already been implemented in 80% of psychiatric clinics and 40% of general medical facilities.

  • A defining advantage

    You can be among the first to set the trends.
SPEAKERS
Leaders for whom caring for people
is the gold standard.
  • Tatyana Chernigovskaya
    Doctor of Biological Sciences, Professor, Saint Petersburg State University
  • Mikhail Chachin
    Vice President, Sberbank
  • Andrey Sokolov
    President, MEDSI Group
  • Sergey Fedosov
    Founder of ProDoctorov.ru
CONFERENCE AGENDA
08:30 – 09:30
08:30 – 09:30
Registration and morning networking coffee
Session facilitator
The day begins in an atmosphere of trust and live conversation — a moment to meet, connect, and exchange first ideas over a cup of coffee.
09:45 – 10:30
09:45 – 10:30
Welcome address: Human Touch is not a trend but the new reality of premium medicine

Inga Yumasheva — TV host, Member of Parliament
Anna Korneeveskaya — conference organizer, founder of the “Pulse of Care” , psychologist
Opening the conference with a discussion of why patient-centered and trauma-informed care are no longer buzzwords, but are becoming the new norm in private healthcare — a standard that drives patient trust, loyalty, and long-term success.
09:00 – 12:00
09:00 – 12:00
Philosophical foundation: why human connection matters in the digital age?
Tatyana Chernigovskaya, Doctor of Biological Sciences, Professor at the Faculty of Philology, Saint Petersburg State University
A talk on the role of the human in a world driven by technology. How do we preserve empathy, meaning, and real human connection as healthcare becomes increasingly automated? Reflections on the mind, the soul, and our responsibility to one another — in science, in medicine, and in life.
10:30 – 11:15
10:30 – 11:15
Strategic response: leveraging Blue Ocean strategy and public–private partnerships as platforms for Human Touch
RBC + representative of the Ministry of Health + clinic CEO with practical experience + Sber
How Human Touch principles can become the core of a unique market positioning (“Blue Ocean”). How public–private partnership projects open opportunities for implementing a personalized, human-centered model at a new level. Examples and future perspectives.
11:15 – 11:45
11:15 – 11:45
Coffee break & active networking
Facilitators: RBC, Sber, a journalist, and a psychologist
A moment for informal conversations and idea exchange. Themed zones — “Strategy / PPP,” “Technology,” and “People” — invite participants to explore concrete challenges and solutions for modern healthcare from different perspectives. These discussions often lead to new partnerships, joint projects, and fresh management insights.
11:45 - 12:45
11:45 - 12:45
Practical session #1:
Soft skills as hard skills for premium-segment medical professionals
A world-class practicing expert (Dr. Danielle Ofri /Dr. Abraham Verghese/Prof. Helen Riess)
Format: interactive workshop. Skill practice includes “active listening under time pressure” and “delivering difficult conversations with empathy.” Role-play exercises and case discussions.
12:45 - 13:45
12:45 - 13:45
Expert roundtable lunch
A clinic CEO with hands-on experience + Sber + the HRD of a successful medical network
Topics include: PPP experience and prospects, burnout prevention, implementing personalization, and KPIs for Human Touch. A live, small-group format with the conference’s leading speakers.

Pre-registration is required.
13:45 - 14:30
13:45 - 14:30
Practical session #2:
Human Touch tools for everyday practice: the patient-centered model + trauma-informed approach
An international expert (online or in person) + the chief physician of a leading clinic (Moscow/St. Petersburg) + a Trauma-Informed Care specialist.
Checklists and practical algorithms: how to “see the person” rather than the diagnosis, prevent retraumatization, integrate Human Touch into daily appointments, and apply simple tools within the team. Discussion of real complex cases from clinical practice.
14:30 - 15:15
14:30 - 15:15
Focus session: the burnout epidemic.
Investing in people = investing in business
A clinical psychologist specializing in burnout + the HR director of a leading medical network
System-level solutions for premium clinics: from diagnosing burnout to implementing ongoing support programs (beyond one-off initiatives). How does this influence patient experience and profitability? Practical models.
15:15 - 15:45
15:15 - 15:45
Coffee break and end-of-day reflections
Session facilitator
A pause for insight and inspiration. Creating a shared mind map. Networking.
15:45 - 16:45
15:45 - 16:45
Closing panel.
The human-centered leadership checklist: from words to action
Moderator: journalist (RBC, Forbes Health).
Participants: the CEO of a federal medical network, a chief physician, a technology expert from Sber, and a representative of a PPP project.
Three to five concrete steps you can implement on Monday. How to measure success?
Answers to pressing questions. Drafting the “Human Touch Medicine Manifesto.”
16:45 - 17:00
16:45 - 17:00
Closing session. Presentation of the Human Touch manifesto and symbolic emblem.
Session facilitator, conference organizers Anna Korneeveskaya and Irina Zinovyeva
The conference concludes with a moment where meaning meets action. Participants receive the manifesto — a document outlining a new culture of medicine grounded in trust and human connection — and the Human Touch symbol as a reminder of the personal responsibility each of us carries for the changes that begin with ourselves.
17:30 - 20:30
17:30 - 20:30
Fireside Conversations: The Future of Human Touch in Medicine
Premium lounge. A relaxed atmosphere with lounge music and a light buffet.
Informal conversations and open networking.
JOIN US

Activities

Fireside dialogues

Premium lounge. A relaxed atmosphere with lounge music and a light buffet.

Napkin Sketch Ideas

A board for capturing ideas and finding like-minded collaborators.

Photo lounge

A stylish photo session.
“The face of future medicine.”

Networking

A space to continue exploring PPP topics and the philosophical dimensions of Human Touch in an informal atmosphere.
Registration
Choose the option that fits you best and register for the conference.
Online
5 100₽
  • Online participation in the conference
  • Access to recordings for 6 months
  • Personalized participant certificate
GET TICKET
Offline Standared
7 200₽.
  • On-site participation
  • Coffee break
  • Conference participant kit
  • Speakers’ presentations
  • Personalized participant certificate
GET TICKET
Offline VIP
25 000₽
  • On-site participation
  • Coffee break
  • Conference participant kit
  • Speakers’ presentations
  • Personalized participant certificate
+ Expert lunch (limited seating)

+ Evening reception
GET TICKET

Application to join as a speaker or partner

Share your experience, ideas, or support for shaping a new culture of medicine. Complete this short form, and our team will contact you to discuss your potential role as a speaker or partner..